This dollar amount is found under the “Extended amount” column in JDE when building a Transfer to return materials to the producing PWI plant. If you are not the originator of the Transfer, you can search the ST# (first 6 digits of the Transfer) on the below screen and it will display the “Extended amount” for you to enter this information into Zendesk when submitting a ticket. Please give me a call today if you have time and we can walk through how to get to this screen in JDE.
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